IMPLEMENTATION AND ONBOARDING SPECIALIST / USA East Coast (m/f/x)

cITY
Remote
Salary
CATEGORY
Support
Employment Type
Full time

Job description

CarCutter is the world's leading solution for visual AI processing and optimization for the automotive industry and is used by customers from all over the world. Due to our continuous growth, we are expanding our passionate and motivated CarCutter team (about 30 people) in Graz, Austria, which is part of the international on-demand photography company Meero.

Job responsibilities

-Consulting potential customers and supporting the sales team with your technical understanding to grow the business. 

-Leading communication and technical support (e.g. API integration) for our key accounts to find technical solutions 

-Leading the technical onboarding of key accounts 

-Drive technical development in line with customer requirements, working closely with IT and product management 

-Full-time or part-time on the basis of a freelancer-contract

Job requirements

Hard-Skill Requirements: 

-Completed technical education. 

-Solid IT experience 

-Some experience in pre-sales, technical sales or as technical consultant 

-Good basic technical knowledge of contexts as well as systems and architectures 

-Sure handling of the UNIX command line 

-BAS Basic knowledge of data transfers (e.g. FTP) and established storage solutions (e.g. S3)

Soft-Skill Requirements: 

-Strong communication skills and customer-oriented thinking 

-Ability to empathize with customers and identify needs                  

-Open-mindedness for some flexibility in working hours (to serve international customers in different time zones)

Of Advantage: 

Basic programming skills, knowledge of common API tools such as Curl or Postman, 

Experience in the following areas: DB, RegEx, sublime/multiline editing, database skills (SQL), confident navigating shell/Unix systems, shell scripting.

Company perks

01

100% Quality

Quality is not only reflected in our product, but also in every step of our projects. Our team lives and breathes quality to make our clients happy.

02

Work-From-Home

n order to optimally adapt your work life to your needs, you have the possibility to switch between the CarCutter-office and home office.

03

Flexible hours

Our flexitime models allows you to balance private life and work, and gives you enough flexibility to juggle easily with deadlines, family visits and university projects.

04

Free Public Transport

Whether it’s a public transport ticket or a bicycle service, you receive a mobility budget of up to €315 for your travel costs.

05

Best working equipment

Unleash your full potential by equipping you with the weapon of choice. We provide you with Macbooks, Omen, 32" monitors and much more.

06

Freedom culture

Enjoy full freedom by taking responsibility for your own projects & ideas. Flat hierarchies, open-minded teams and a strong appreciation of others work is enabling progress through freedom.

07

Friendly Atmosphere

Good, friendly communication, flat hierarchies and cordiality are on the agenda here. And uh, did we mention our in-house bar?

08

Table tennis and office-bar

Nothing better than finishing your working day with a table tennis tournament or with an ice-cold refresher at the CarCutter in-house bar.

09

Team retreats

Every year we meet several times at great locations to celebrate together and have a wonderful time. Looking forward to meeting you!